The opportunity
Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
What you'll do
Be the Product Manager for the Messenger, Fin’s most important channel
Deeply understand the customer problems you’re tackling through research,: data, and direct customer interactions — then frame those problems clearly for your team.
Manage the roadmap; defining what should be built, when and why: and communicate it to generate alignment and excitement.
Collaborate with engineers and designers to imagine, build, and ship: solutions, from bold future visions to small, focused iterations.
Leverage AI to increase your own efficiency, accelerate product development, and multiply your team’s impact.
Evaluate impact through quantitative and qualitative measures, both in beta and after full release.
What they're looking for
- Own and maintain the quality of your product area, ensuring every release delivers world-class software.
- Collaborate with peers across the business to ensure we deliver products with: clear GTM strategy and execution, getting hands on wherever necessary to ensure we deliver.
- Be a leader in your team or projects by role-modelling our company values and R&D principles.
- Sharp Customer Focus & Problem Framing: able to independently understand, define and articulate complex customer problems and opportunities using data analysis and qualitative inputs.
