The opportunity
At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements.
What you'll do
Own the strategy and roadmap for Klaviyo’s core profile data system,: including profile traits, transformations, and storage layers
Serve as the product owner for the source of truth for customer data across the platform
Partner closely with engineering to evolve profile data architecture and services at massive scale
Collaborate with the Identity, Data, and Consent teams to ensure accurate and unified customer records
Drive improvements in profile data quality, usability, and modeling for: downstream consumers (segmentation, flows, analytics, AI)
Enable enterprise and global expansion by supporting data residency,: compliance, and regional infrastructure requirements
What they're looking for
- Define and track key metrics around data quality, performance, and system efficiency
- Building a computed properties platform to support derived traits (e.g., LTV,: recency/frequency, propensity scoring)
- Improving profile data modeling and transformations to make data more usable across the platform
- Scaling ingestion systems to support billions of profiles and high-throughput workloads
