The opportunity
Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer…
What they're looking for
- Be deeply customer-obsessed: sit with developers, study how they evaluate and adopt, and turn raw signal into clear insight that shapes what we say
- Lead launches and go-to-market moments for platform releases, working with: full-stack marketers, content, and DG teams
- Raise the bar on PMM craft for technical storytelling: modeling clarity, taste, and genuine technical understanding
- + years in product marketing, ideally B2B, with a track record of shaping how: complex or technical products are understood in market
