Senior Product Operations ManagerActive$247K

The opportunity

Ready to make a serious impact? Millions of people already rely on Calendly, and we’re still in the midst of exciting product growth — it’s a fantastic time to join us.

What you'll do

  • Serving as the primary Product Operations partner to a broader product or: functional area, helping leaders improve planning, prioritization, execution, and portfolio clarity.

  • Provide input into the strategy and prioritized roadmap for a program or: operating capability area, including goals, success measures, milestones, and dependencies.

  • Leading large, cross-functional projects that translate broad goals into: iterative phases with measurable outcomes.

  • Defining and monitoring operational health metrics, identifying recurring: friction points, and turning them into actionable backlog, roadmap, or process improvement work.

  • Owning one or more horizontal Product Operations capabilities across R&D,: including process design, governance, standards, workflows, templates, and success measures.

  • Synthesizing stakeholder perspectives, user feedback, and operational data to: generate actionable insights that inform priorities and decision-making.

What they're looking for

  • Experience supporting portfolio planning, roadmap operations, launch: governance, or product development operating model work.
  • Experience driving cross-team adoption of new processes, operating standards, or tools.
  • Familiarity with customer research, telemetry, survey methods, or workflow analytics.
  • Experience in a high-growth SaaS environment with a matrixed or remote-first operating model.
  • Tier 1: San Francisco, CA, San Jose, CA, New York City, NY
  • Tier 2: Chicago, IL, Austin, TX, Denver, CO, Boston, MA, Washington D.C.,: Philadelphia, PA, Portland, OR, Seattle, WA, Miami, FL, and all other cities in CA.
  • Tier 3: All other locations not in Tier 1 or Tier 2