Senior Program Manager, Launched EffectsActive$167K
The opportunity
Anduril Industries is a defense technology company with a mission to transform U. S.
What you'll do
Strategic Client Engagement:
Serve as the lead point of contact for key defense accounts focused on: Launched Effects solutions, establishing and nurturing strong, enduring relationships with military leadership, program offices, and operational end-users.
Develop a deep understanding of client mission objectives, operational: environments, and strategic priorities to proactively identify and position Anduril's Launched Effects products.
Navigate complex government procurement processes, contracting mechanisms: (e.g., DIU, SBIR, OTA), and funding cycles to ensure successful program execution and growth.
Champion client needs internally, collaborating closely with Anduril's: Engineering, Product, and Integration teams to inform product roadmap and ensure timely, high-quality solution delivery.
Daily Client Operations & Support:
What they're looking for
- Serve as the primary point of contact for assigned clients, managing: day-to-day communications, operational requests, and urgent support needs related to Launched Effects product line.
- Address client inquiries promptly and effectively, providing direct solutions: or coordinating with internal technical support, engineering, and logistics teams for rapid resolution of issues.
- Track and document all client interactions, support tickets, and operational: feedback in the CRM system (e.g., Salesforce) with meticulous detail.
- Ensure clients receive timely updates on product enhancements, revisions, and: relevant technical documentation.