The opportunity
MongoDB Professional Services serves as the delivery owner for complex customer initiatives, translating strategic goals into disciplined execution and measurable business outcomes across modernization, migration, cloud, data, and AI-related programs. The team drives delivery…
What you'll do
Lead complex Professional Services engagements from kickoff through closeout,: maintaining continuity, accountability, and focus on value realization
Own delivery accountability for customer requirements, execution, and: business outcomes, keeping work aligned to customer priorities
Drive alignment, planning, and execution using industry-standard delivery: practices across scope, schedule, milestones, risks, dependencies, governance, and success measures
Serve as the primary interface to the customer executive sponsor and own: financial accountability for overall engagement health
Shape and structure delivery and scope by clarifying objectives, guiding: priorities and tradeoffs, and translating business goals into an executable delivery approach
Partner closely with customer stakeholders and MongoDB account, services, and: technical teams to build alignment, remove blockers, and sustain momentum
What they're looking for
- Experience leading database, cloud, modernization, or software delivery initiatives
- Familiarity with MongoDB products, services, and common customer transformation journeys
- Familiarity with AI and Agentic application architectures, ecosystem services, and emerging customer use cases
- Practical experience leading the delivery of AI-integrated projects
