The opportunity
The Senior Relationship Account Management (Sr. RAM) team is focused on driving long-term partnerships with MongoDB’s mature customers, creating expansion & evangelism in the process.
What you'll do
+ years of quota: carrying Account Management or New Business sales experience
SaaS or technology background; demonstrated ability and interest in managing client relationships end-to-end
Has held responsibility for clients with complex use cases and multiple: stakeholders across renewal, upsell and expansion into new business units
Excels at juggling competing priorities while executing on targets and KPIs
+ years of work experience, of which at least 4+ years of quota-carrying: experience in Sales or Account Management, or similar customer-centric role with direct revenue responsibility. Enterprise account experience is a plus
A proven track record of hitting sales targets; this role will be responsible: for expansion/upsell AND renewal/retention
What they're looking for
- The ability to execute on activity and pipeline expectations and published standards of excellence
- Outstanding verbal and written communication skills, with the ability to: present to a diverse audience, both internally and externally
- A background and passion for driving value and growth with customers via: virtual meetings - this takes the form of enablement sessions, strategy meetings, business reviews, and more in this role
- Demonstrated ability to articulate the value of a complex enterprise technology