The opportunity
Coursera and Udemy are now one company, creating one of the world’s most comprehensive skills development platforms for the AI era. This strengthens our ability to accelerate AI-powered innovation and shape how the world discovers and builds skills at a pivotal moment of change.
What you'll do
Proactively report to senior management on the portfolio of accounts,: focusing on goal attainment and recommended course corrections
Partner with field sales and customer success to sell multi-year subscription: renewals, upselling and demonstrating business value of our subscription
Strategize with the Customer Success Manager and Account Executive on: different renewal scenarios for each client
Leverage the renewal activity to promote upsells alongside Account Executives
Directly negotiate all terms with client procurement teams
Prepare proposals, including renewal rate calculations, and contract preparation
What they're looking for
- Work closely with Finance and Legal teams to ensure all contracts are accurate
- Verify contracts, data integrity of all quotes, review terms and conditions: to ensure renewal subscriptions are in line with company guidelines and policy
- Respond to questions from Customer Success Managers, Account Executives and: UFB leadership on any aspect of the renewal
- Maintain a 4-month rolling forecast and track sales activity in SFDC
