The opportunity
Coursera and Udemy are now one company, bringing together two mission-driven brands to create the world’s most powerful platform for turning learning into progress. Together, we help more than 300 million learners and 12,000+ enterprise customers build the skills they need for a world being reshaped by AI.
What you'll do
Serve as a trusted operations partner to AMER sales leaders, providing: insights and recommendations that support revenue growth and business performance.
Manage the regional forecasting cadence across new business, expansion, and: renewals; challenge assumptions, identify risks and upside, and improve forecast accuracy.
Analyze pipeline coverage, creation, conversion, deal progression, and sales: productivity to identify trends and recommend actions to close performance gaps.
Drive pipeline hygiene and CRM data quality through clear reporting, regular: follow-up, and accountability with sales managers and representatives.
Design, build, and maintain dashboards and reports to give leaders and: sellers reliable visibility into performance, pipeline health, and priority actions.
Prepare analyses and concise business narratives for monthly and quarterly: business reviews, translating findings into clear recommendations for leadership.
What they're looking for
- Partner with Sales, Marketing, Customer Success, Finance, and global Revenue: Operations to align on metrics, reporting, and regional business priorities.
- Support territory and account planning, target setting, and coverage analysis: in partnership with sales leadership and central planning teams.
- Identify, build, and implement AI-assisted workflows and automation that: reduce manual reporting, improve data quality, and streamline recurring sales operations processes.
- Use tools such as Gong and Claude to surface deal insights, support pipeline: reviews, and accelerate analysis; validate AI-generated outputs before using them in business decisions.
