Senior Sales Operations AnalystNew$95K–$136K

The opportunity

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.

What you'll do

  • Lead our annual territory carve for AMER, getting into the weeds of the: underlying data to ensure accuracy and equitability, and bringing clear, data-driven recommendations on how we should structure territories to drive focus while giving reps a realistic path to hit their targets.

  • Build capacity models that translate growth targets into recommended: headcount, territory coverage, and quota scenarios for leadership to evaluate.

  • Bring data-driven recommendations for how our sales processes need to evolve: as the region and company grow, identifying bottlenecks before they slow the business down.

  • Partner with our Business Systems team to scope and prioritize Salesforce flows and automations.

  • Continuously evaluate where manual, one-off, or tribal-knowledge processes: need to become documented and repeatable.

  • Design dashboards (Tableau, Looker, Salesforce, Clari) that give leadership: real time visibility into performance.

What they're looking for

  • Bachelor's degree in a quantitative or business-oriented field, or equivalent practical experience.
  • + years of experience in Go-to-Market Operations, Sales Strategy and: Operations, or Revenue Operations at a high growth B2B SaaS company.
  • Technically savvy, with a solid understanding of how Salesforce flows and: automations work and a sense for the art of the possible; you won't be building these yourself, but you'll partner closely with our Business Systems team to scope, prioritize, and validate the right builds.
  • Hands-on experience with Sales tech stack tools such as Clay , ZoomInfo, Clari, Gong, or Fullcast.
  • Proficient with Google Sheets and BI tools such as Tableau or Looker, with: experience building dashboards from scratch.
  • Comfortable using AI tools to speed up analysis, data cleaning, and: reporting, and curious about where AI can remove manual work from Sales Ops processes.
  • Strong analytical and problem solving skills, with the attention to detail to: get into the data and make data driven decisions.
  • Excellent stakeholder management skills; able to present data and findings to: senior sales leaders clearly and concisely, and to build trust quickly.