The opportunity
Sales Excellence 📍London · Fixed-term, 12-month contract
What you'll do
Monitor and analyse key Telesales funnel performance metrics across markets.: Identify trends and bottlenecks, proactively drive initiatives to address performance gaps, and propose and coordinate improvement solutions.
Take ownership of a portfolio of channel initiatives, from setting milestones: and managing dependencies through to delivery and follow-up.
Partner with Sales leadership, Online Marketing, Product, Infrastructure,: Enablement, Pricing and Analytics teams to shape process and tooling changes to improve the sales experience and our commercial offer.
Lead change management for new tools, processes and KPIs, including: communications, documentation and tracking adoption.
Maintain the channel's playbooks, operating processes and feedback loops as its single source of truth
Partner with the Sales Leadership to shape and drive the Telesales channel: strategy through quarterly planning and ongoing performance reviews, using performance insights and company-wide priorities to define direction, prioritise initiatives and continuously adapt the channel’s agenda.