The opportunity
Our mission at Duolingo is to develop the best education in the world and make it universally available. It’s a big mission, and that’s where you come in!
What you'll do
Lead high-leverage, cross-functional programs from definition through launch: and scale, creating clarity in ambiguous problem spaces and driving decisions across stakeholders in Engineering, Learning & Curriculum, and Product.
Design and implement durable, tech-forward workflows and standards that: reduce manual effort and enable reliable, repeatable execution at scale.
Orchestrate execution across multiple teams, sequencing dependencies,: managing risk, and establishing SLAs, KPIs, and operating cadences that keep programs on track.
Build decision frameworks and business cases that balance impact, scale,: cost, complexity, and confidence; model tradeoffs and recommend paths forward.
Shrink “time to launch” and “time to scale” by introducing process: improvements, documentation, and tooling that pave the road behind each release.
Partner closely with engineering to mature systems for stability,: observability, and resilience; define specs and roadmaps where needed to support scale.
What they're looking for
- Align functions early and often to surface risks, close context gaps, and: reduce surprises; serve as the connective tissue enabling fast, confident delivery.
- Measure outcomes rigorously and iterate: set success metrics, run post-launch assessments, and turn bespoke wins into adaptable workstreams.
- Experience in program or operations management leading complex,: cross-functional initiatives end-to-end in product, platform, content, or operations domains.
- A track record of designing and scaling systems or workflows that improved: speed, quality, and efficiency across multiple teams or markets at the scale of millions of users.
