The opportunity
As a Senior Services Consultant, you will be responsible for guiding prospects and customers through the process of determining the right implementation and service strategy to support both their initial and long-term success with HubSpot. HubSpot is rapidly expanding upmarket,…
What you'll do
Recommend the right implementation approach and ongoing services for: HubSpot's complex upmarket customers, to lead the customer to long term success with HubSpot:
Diagnose customer need based on business objectives and technical requirements
Create customized implementation plans and recommend services and/or: Solutions Partners based on customers' unique needs
Work directly with the customer or partner to define resource needs
Establish clear milestones, project plans, and timelines for execution
Present plans to the customer's Executive team
What they're looking for
- Influence customer purchase decisions by driving urgency and certainty in recommended solutions
- Contribute to the growth of the enterprise practice by enhancing alignment: between Sales and Services teams, customizing implementation solutions for customers.
- Build relationships with accredited Solutions Partners to: Enhance quality of recommendations
- Contribute to partner development by providing feedback directly and through PDMs
