Senior Software Engineer, Customer AgentNew$222K

The opportunity

Our team is looking for a Senior Full Stack Engineer to help build the future of Customer Agent, Klaviyo’s AI-native conversational platform. In this role, you’ll play a critical part in shaping how autonomous service, AI-driven support, and agentic commerce experiences evolve…

What you'll do

  • A proven track record of building high-quality products and systems, with: pride in writing clean, maintainable, high-quality code.

  • + years of experience in a software engineering role.

  • Strong experience developing end-to-end software solutions or extensive: experience across both front-end and back-end technologies.

  • Experience building scalable, customer-facing systems in fast-moving product: environments - we operate like a startup inside of Klaviyo.

  • Experience leading projects and being accountable for technical and business outcomes.

  • Experience mentoring team members or driving initiatives that help the team grow and learn new skills.

What they're looking for

  • A proven track record of building high-quality products and systems, with: pride in writing clean, maintainable, high-quality code.
  • + years of experience in a software engineering role.
  • Strong experience developing end-to-end software solutions or extensive: experience across both front-end and back-end technologies.
  • Experience building scalable, customer-facing systems in fast-moving product: environments - we operate like a startup inside of Klaviyo.
  • Experience leading projects and being accountable for technical and business outcomes.
  • Experience mentoring team members or driving initiatives that help the team grow and learn new skills.
  • Experience conducting code reviews and maintaining a robust testing and deployment cycle.
  • Curiosity and enthusiasm for AI-native product development, including: practical experience experimenting with LLMs, AI tooling, or agentic workflows in professional or personal projects.