The opportunity
Our team owns the products that help teams test, ship, and observe what they build: Experiments, Feature Flags, Session Replay, and Heatmaps. Our vision is to make Mixpanel the one place where product teams roll out a change, measure its impact, see how real users experience it,…
What you'll do
Own technical design for complex features end to end, from backend services: and data models to frontend experiences
Make well-reasoned technical decisions that balance speed, quality, cost, and: product considerations, anticipating problems and developing contingency plans
Drive reliability, observability, and operational excellence for services: that customers depend on in production, addressing tech debt before it becomes a long-term problem
Partner with AI Engine to bring AI into how customers design, run, and understand experiments and replays
Collaborate with Product Platform and other teams on SDKs, shared: infrastructure, and architectural decisions that affect the broader platform
Mentor engineers on the team through code reviews, pairing, and 1:1 support, helping them grow technically
What they're looking for
- Serve as an escalation point for complex bugs and on-call incidents in the team's domain
- Work with Support and Solutions Engineering on customer escalations and technical questions from prospects
- Partner with Product and Design to identify and lead areas of future work beyond the current roadmap