The opportunity
We serve as a technical partner for the field, helping customers and internal teams see the value of GitLab's platform approach during complex engagements. We work closely with go-to-market and product organizations, bringing field feedback into conversations about product…
What you'll do
Work with Account Executives and regional sales teams to shape technical: account strategies that increase qualified pipeline and support expansion opportunities.
Run technical discovery sessions, product demonstrations, and validation: activities to define success criteria and accelerate technical validation across the software development lifecycle.
Own technical evaluations as the primary point of contact, including proof of: concept and proof of value activities, solution design, and workshop delivery that produce documented outcomes and clear next-step decisions.
Develop solution architectures that align GitLab capabilities with customer: environments, priorities, and operating models to reduce implementation risk and speed time to value.
Guide customers on modern software development practices, including: continuous integration, continuous deployment, security, and cloud adoption, to improve delivery consistency and security readiness.
Build strong relationships with technical practitioners and business: stakeholders to strengthen alignment, shorten decision cycles, and support GitLab-based transformation efforts.
What they're looking for
- Create reusable technical examples, best practices, and collateral that: improve team effectiveness, reduce time spent recreating customer-facing assets, and inform customer and partner conversations.
- Provide customer feedback, field insights, and market observations to Product: Management, Engineering, Sales, and Marketing to influence roadmap priorities and strengthen market positioning.
- Experience working with customers in technical pre-sales, consulting, or: similar customer-facing roles. Minimum 2+ years of presales or equivalent client-facing experience with a total of 5+ years of industry experience is required.
- Ability to run technical evaluations such as proofs of concept, proofs of: value, workshops, tenders, audits, or value stream assessments.