The opportunity
The Solutions Architect team is part of GitLab's Sales organization. We work with Sales, Product Management, Engineering, Marketing, post-sales teams, and partners across regions, collaborating asynchronously to share reusable knowledge and best practices.
What you'll do
Lead structured discovery to understand customer business priorities,: development processes, challenges, stakeholders, and success criteria. Connect proposed solutions to business value and return on investment.
Collaborate with Account Executives on account strategies and customer action: plans that move opportunities from technical evaluation to contract.
Lead demos, workshops, proofs of concept or value, architecture design, and: technical validation, including Linux-based, self-managed, and air-gapped customer environments.
Design roadmaps for DevSecOps and artificial intelligence-enabled development: across the software development lifecycle. Address processes, roles, governance, and developer experience. Plan the effort and timelines for migrating continuous integration and continuous delivery pipelines from Jenkins to GitLab.
Resolve post-sale adoption challenges with post-sales teams and partners, and: identify expansion opportunities across use cases, business units, workloads, products, and editions.
Build relationships with developers and business and technical leaders.: Explain GitLab's competitive differentiation and address objections about existing tools, overlapping artificial intelligence capabilities, cost, and migration effort.
What they're looking for
- Create reusable proposals, architecture diagrams, proof-of-value plans,: executive materials, technical content, and success stories. Present at webinars and marketing events to support pipeline development.
- Share customer feedback and competitive insights with Product Management,: Engineering, Sales, and Marketing. Test GitLab, artificial intelligence, DevSecOps, and cloud technologies hands-on, and mentor team members to share best practices.