Senior Staff Solutions Engineer (NYC)Active$175K–$250K

The opportunity

Crusoe is on a mission to accelerate the abundance of energy and intelligence . As the only vertically integrated AI infrastructure company built from the ground up, we own and operate each layer of the stack — from electrons to tokens — to power the world's most ambitious AI workloads.

What you'll do

  • Customer Enablement: Lead technical onboarding and deployment of complex AI/ML workloads with strategic enterprise customers—owning the POC through to post-sales optimization.

  • Kubernetes + MLOps Focus: Architect and deploy ML workloads using Kubernetes-based stacks (e.g., Ray, Kubeflow) Design infrastructure that balances performance, scalability, and efficiency.

  • Infrastructure-Centric Thinking: Go beyond abstracted services—deploy and optimize AI/ML workloads directly on Crusoe infrastructure. Ensure performance at the container and hardware level.

  • Cross-Cloud Translation: Help customers migrate and adapt workloads across AWS, Azure, and GCP. Understand and explain the tradeoffs between cloud-native and Crusoe-native approaches.

  • Technical Storytelling: Conduct workshops, live demos, and solution reviews. Contribute to case studies, solution briefs, and blog posts that highlight real-world customer success.

  • Voice of the Customer: Relay feedback to internal engineering and product teams to continuously improve Crusoe’s platform based on real-world implementation experience.

What they're looking for

  • Deep Kubernetes Expertise: 7+ years building and deploying containerized workloads. Experience with Helm, Terraform, Docker, and multi-node orchestration a must.
  • MLOps Deployment Experience: Demonstrated success deploying ML frameworks (e.g., Ray, MLflow, Airflow) on Kubernetes—especially for inference and model training workflows.
  • Hands-on Cloud Infrastructure Knowledge:Familiarity with compute, storage,: networking, and scaling in AWS, GCP, or Azure. Experience translating workloads across clouds is highly desirable.
  • Customer-Facing Technical Confidence: Able to navigate stakeholder conversations, gather requirements, lead technical engagements, and support customers in both pre- and post-sales environments.