The opportunity
At FourKites we have the opportunity to tackle complex challenges with real-world impacts. Whether it’s medical supplies from Cardinal Health or groceries for Walmart, the FourKites platform helps customers operate global supply chains that are efficient, agile and sustainable.
What you'll do
Partner with Sales and Customer Success to evaluate prospect feasibility and: ensure customers can be successfully implemented within FourKites’ delivery model
Lead prospect and customer design sessions to map current-state operations: and define a clear solution path with FourKites
Engage with high-value, complex prospects to facilitate workshops that: identify solution gaps, operational complexities, and a viable path forward
Support Sales on RFP responses related to implementation and operations activities
Provide strategic guidance on pilot programs during the pre-sales cycle
Review and enforce BRD completeness standards before SCS engagement begins;: define and publish minimum intake requirements to Sales and Pre-Sales (Solution Advisors.)
What they're looking for
- Review and approve Rough Order of Magnitude (ROM) outputs for highly complex delivery models
- Own the review and finalization of the Solution Scoping Document (SSD), which: drives prospect and customer conversations to confirm final project scope
- Design and facilitate cross-modal business process design sessions; build: methodology that progressively transfers facilitation capability from SCS to Implementation Managers.
- Build and maintain standard scoping questionnaires, and create RACI matrices: covering roles and responsibilities from qualification through contract.
