The opportunity
At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it.
What you'll do
Provide strong leadership, guidance, and mentorship to the entire team,: fostering a positive and productive work environment.
Manage and develop a high-performing team of 300+ associates, including: hiring, training, coaching, and performance management.
Lead a team of 10 salaried employees, including department managers and: supervisors, ensuring their success and alignment with organizational goals.
Oversee the day-to-day operations of the fulfillment center, ensuring: efficient and accurate processing of orders, inventory management, and shipping for both D2C and B2B customers.
Develop and implement operational strategies to optimize productivity, quality, and customer satisfaction.
Establish operational distinctions for D2C vs. B2B fulfillment, ensuring: proper flow paths, picking methodologies, and shipping requirements are met.
What they're looking for
- Continuously monitor key performance indicators (KPIs) and operational: metrics to drive continuous improvement and achieve operational targets.
- Foster a culture of safety, ensuring compliance with all applicable health: and safety regulations and implementing measures to minimize workplace accidents and injuries.
- Develop and manage the fulfillment center's budget, ensuring financial: objectives are met while maintaining operational excellence.
- Identify opportunities to optimize costs, reduce waste, and improve overall: operational efficiency without compromising quality or service levels.
