The opportunity
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
What you'll do
WEAR THE CUSTOMER'S SHOES: Help design, build, and operate services and automations that support Kubernetes clusters at scale, under the guidance of senior engineers. Work with product management and technical leadership to turn well-scoped tasks into working code.
BE AN OWNER (CODE QUALITY): Participate in code reviews and follow established patterns and testing standards (unit and integration testing) across the team and platform.
BE AN OWNER (INFRASTRUCTURE & OBSERVABILITY): Support cloud configurations across AWS and Azure environments using Infrastructure as Code (Terraform). Help maintain observability coverage, including metrics, alerts, and basic distributed tracing, across core data pipelines.
CHAMPION ENGINEERING HEALTH: Build awareness of clean architectural practices. Flag technical debt, bugs, and small-scale system issues to your team as you encounter them.
GROW AND COLLABORATE: Actively seek feedback and mentorship from senior engineers, participate in sprint planning, and share what you learn with peers as you grow into a more senior role.
Experience: 1-2+ years of professional software engineering experience,: including some exposure to building or operating backend services using Kubernetes. Familiarity with basic Kubernetes operations (deployments, pods, services) is expected; deep production-scale cluster-upgrade experience is not required.
What they're looking for
- Modern Development Workflow: Practical experience with, or strong desire to learn, AI-assisted development tools (e.g., Claude Code) to help write code, automate testing, and support debugging workflows.
- Deployment Orchestration: Some exposure to GitOps workflows (e.g., ArgoCD) and CI/CD pipelines (e.g., Harness or an equivalent platform); willingness to learn our specific tooling on the job.
- Language Proficiency: Working knowledge of at least one of Shell, Terraform, YAML, or Go (Golang), with a willingness to build proficiency across the rest.
- Cloud Infrastructure: Some experience with cloud environments, ideally basic exposure to AWS core services (such as EC2, S3, EKS) or their Microsoft Azure equivalents (such as Virtual Machines, Blob Storage, AKS). General familiarity with networking concepts (VPC/VNet basics) is a plus.
