The opportunity
The Innovation Architect acts as a Solution Architect for collaboration and ways of working within Miro’s Miro Optimization Services & Training (MOST) program.
What you'll do
Lead discovery to understand customer goals, workflows, and pain points;: translate findings into a structured MOST game plan aligned to their 240-hour allocation
Facilitate vision, alignment, and prioritization sessions to help customers: define outcomes, success criteria, and adoption milestones
Conduct collaboration, workflow, and workspace assessments; synthesize: insights and provide clear recommendations for improvement
Design and implement governance frameworks (workspace structure, naming,: access, lifecycle, templates) that reduce risk and support long-term scalability
Guide customers through change-management initiatives, including: communication plans, stakeholder alignment, and rollout sequencing
Coach teams on Miro best practices, intelligent templates, AI workflows, and: techniques to streamline planning, retrospectives, decision-making, and cross-functional work
What they're looking for
- Facilitate workshops across Agile ceremonies, product development,: innovation, research, design thinking, and strategy development
- Build lightweight prototypes, templates, and reusable workflows that: accelerate customer adoption and demonstrate the art of the possible
- Partner with IT/Admin stakeholders to establish standards, reduce tool: sprawl, and drive consistency in workspace setup and governance
- Recommend process optimizations that increase operational efficiency, improve: collaboration quality, and reduce context switching
