The opportunity
The Solutions Architecture Team partners with our users to realize their full potential through the adoption of prescriptive solutions that drive their growth and success.
What you'll do
Be a key member of the Platform account team with deep involvement in: defining the customer strategy; Identify and close new complex opportunities, and accelerate solution adoption.
Drive thought leadership and be a trusted advisor for key business and: technical stakeholders including CIO, CTO, COO, CRO, CDO, Head of Product Engineering, and Head of Payments.
Work to deeply understand the customer’s business objectives, and then design: and apply Stripe solutions to their challenges. Develop and articulate the end to end customer transformation journey and create future roadmaps and architectures with deep third party integrations in play.
Conduct business analysis and background research on customers, industries, and competitors.
Lead strategy engagements with users to align to business priorities, design: solutions and secure the technical win by performing in-depth customer discovery, evangelizing the proposed solutions through executive briefings, readouts, presentations and solution demos.
Expand Stripe’s footprint within existing accounts to new global markets and: business units by introducing new capabilities and local payment methods.
What they're looking for
- + years of experience in a similar customer-facing engineering role such as: solution consultant, solutions architect, or sales engineer, for a global software enterprise.
- Executive engagement skills and presence, with an ability to establish strong: relationships with key decision makers and build credibility at all levels.
- Effective group-facilitation skills and confidence in proposing and leading: customer meetings to gain strategic footing and pursue opportunities.
- Thorough understanding of the software development lifecycle and API architecture.
- Outstanding spoken and written communication skills, presentation skills, and: confidence in explaining complex concepts to both technical and non-technical audiences.
- Develop a comprehensive understanding of Connect, Stripe's solution for: enabling platform payments, exploring its various features, and integration methodologies.
- Gather an in-depth understanding of Stripe's Payments and Billing systems and: their applicability across diverse business models to cater to individual clients' and their customers' needs.
- Ability to understand how a wide variety of applications such as ERP, CRM,: Billing, Tax, and legacy systems interact with each other in a platform technology stack and ecosystem.