The opportunity
The SLED Solutions Architect role is part of GitLab's Public Sector Solutions Architect team, a group of trusted technical advisors who help government and education customers understand, evaluate, and adopt the GitLab DevSecOps platform. The team is distributed and collaborates…
What you'll do
Engage SLED customers onsite and remotely, from state capitals to university: campuses, with tailored demos, technical presentations, and hands-on workshops that tie GitLab to their mission.
Partner with SLED account executives to shape account strategies that align: with each customer's fiscal year budget cycle, legislative appropriations, IT modernization plans, and grant or federal pass through funding.
Own the technical evaluation process, including proof of concept (POC) and: proof of value (POV) design and delivery, and provide technical responses for RFIs, RFPs, RFQs, and security questionnaires.
Support purchases made through cooperative purchasing agreements and: statewide contract vehicles by working with channel and reseller partners.
Guide customers through state and sector security requirements, such as: GovRAMP and NIST frameworks, and show how GitLab's built in security, auditability, and deployment options reduce compliance burden.
Help agencies and institutions modernize legacy and mainframe applications,: such as unemployment insurance, tax, DMV, benefits, and student information systems, using GitLab and AI-assisted development to lower risk and offset shrinking pools of legacy skilled staff.
What they're looking for
- Advise customers on adopting AI responsibly, including the GitLab Duo Agent: Platform, in line with state AI policies, governance boards, and data privacy requirements.
- Lead the creation of Customer Success Plans that capture technical success: criteria and handoff details, ensuring a smooth path to deployment and adoption, often for IT teams with limited capacity.
- Work alongside Account Executives to build data driven business cases that: quantify delivery bottlenecks, giving customers a defensible basis for budget requests and clear evidence of return on taxpayer investment.
- Build relationships with CIOs, CISOs, agency directors, enterprise: architects, faculty, research computing leaders, and procurement officers so they become advocates for GitLab, including across agencies and campuses that share services.