Solutions Architect, SMBPosted today

The opportunity

Stripe’s SMB Solutions Architecture (SA) team works with technical and business leaders (CTO/ CIO/ CEO/ Founders etc. ), payments leaders and product engineering teams in the mid-market segment to evangelize Stripe’s solutions in the market.

What you'll do

  • Drive thought leadership and build executive relationships with key business: and technical stakeholders including CIO, CTO, COO, CRO, CDO & Head of Payments. Strive to become their trusted advisor.

  • Work to deeply understand the customer’s business objectives and apply: Stripe’s payments, SaaS, Banking-as-a-Service and Link Network solutions to customer challenges

  • Secure the technical win for Stripe’s products by delivering demos,: responding to RFPs, evangelizing Stripe’s products, and collaborating internally on narratives that align with the customer’s goals.

  • Emphasis on creating scalable processes (1:M customer engagements, Webinars,: office hours etc), partnerships (with external and internal partners) and scaled assets (reusable videos/ templates, playbooks) in order to act as a force-multiplier in the sales process.

  • Expand Stripe’s footprint within existing accounts to new global markets and: business units by introducing new capabilities and local payment methods

  • Collaborate with multiple internal stakeholders including go-to-market,: product and marketing to deliver impactful EBC briefings for SMB accounts

What they're looking for

  • + years of experience in a similar customer-facing engineering role (e.g.: solutions architect, sales engineer, customer success, professional services delivery) for a fin-tech/payment-tech / global software enterprise or 3+ years of total relevant experience (software development, enterprise sales/ architecture, business development etc.)
  • Presenting and architecting solutions
  • Deep understanding or background in writing code in at least 2 of Stripe’s: primary deployment languages (Ruby, Python, JavaScript, Java, Go, etc.)
  • Outstanding oral and written communication skills, presentation skills, and: comfortable explaining complex concepts to both technical and non-technical audiences
  • Able and willing to learn Stripe solutions (Payments, Billing, Connect, etc.)
  • Ability to understand how a wide variety of technologies and systems: interact with each other (ERP, CRM, Billing, Tax, Legacy)
  • Executive engagement skills and presence, with an ability to establish strong: relationships with key decision makers and build credibility at all levels.
  • Strong organizational/time management skills and the ability to juggle: competing priorities while working with multiple opportunities and customers.