The opportunity
Our customer base is growing exponentially, and you will be on the front lines of ensuring that the world's most innovative companies become passionate, lifelong, Scale customers. Our Solutions Engineers ensure customers' first experiences with Scale's technology are flawless…
What you'll do
Become an expert on the end-to-ends of Scale Products
Create tailored demonstrations and collateral for federal stakeholders at: both the executive and analyst level.
Partner with Scale Account Executives to deliver customer pilots according to: requirements agreed by the customer.
Integrate and ingest a variety of external datasets to solve government use cases.
Interact with customers on a day-to-day basis to understand their pain points and design solutions
Work with internal product and engineering teams to turn customer requirements into Scale capabilities
What they're looking for
- Understand public sector mission sets and strategic objectives to better showcase Scales products.
- Strong engineering background, preferably in computer science, mathematics, or other quantitative fields
- Strong communication skills: ability to interact with both technical and non-technical customers at all levels
- At ease with technology, able to quickly pick up new tech stacks and troubleshoot
