Sr. Field Quality Engineer-Harnesses & HosesActive
The opportunity
At Lucid, we are creating exceptional mobility experiences through innovation to drive the world forward. Built on Lucid’s proprietary technology and software-defined vehicle architecture, our award-winning vehicles bring our “Compromise Nothing™” approach to the global automotive market.
What you'll do
Field Investigations: Lead end-to-end investigations for customer concerns involving harnesses, connectors, terminals, routing systems, hoses, tubing, fittings, clamps, seals, and fluid delivery systems, and determine root cause through data analysis, vehicle inspections, testing, teardown reviews, and engineering input.
Corrective Action: Drive permanent corrective and preventive actions that address confirmed failure mechanisms, including containment, design updates, manufacturing improvements, supplier actions, and service procedure changes.
Trend Identification: Monitor warranty claims, service repair data, parts returns, customer concerns, and field reports to identify emerging trends, prioritize risk, and recommend action before issues expand across the fleet.
Design Feedback: Partner with Design Engineering to apply field learnings to current and future vehicle programs, including design reviews, requirement evaluations, DFMEA updates, and engineering changes that improve reliability.
Manufacturing Alignment: Evaluate assembly processes, station controls, installation methods, and process variation that may contribute to field failures, and align with Manufacturing Engineering and Plant Quality on sustainable improvements.
Supplier Resolution: Collaborate with Supplier Quality and supplier engineering teams to validate component-related root causes, assess manufacturing controls, and confirm corrective action effectiveness.
What they're looking for
- Quality Escalation: Assess technical severity, occurrence, and customer impact for field issues, and provide data-based recommendations for containment, prioritization, validation, and leadership escalation.
- years of experience in automotive engineering, quality engineering,: reliability engineering, manufacturing engineering, supplier quality, field quality, or a related technical discipline.
- BS degree in Mechanical Engineering, Electrical Engineering, Automotive: Engineering, Manufacturing Engineering, or a related field.
- Experience leading structured root cause investigations and corrective action: development for product or process quality concerns.