Sr. Field Quality Lab Engineering- RCAActive$104K
The opportunity
At Lucid, we are creating exceptional mobility experiences through innovation to drive the world forward. Built on Lucid’s proprietary technology and software-defined vehicle architecture, our award-winning vehicles bring our “Compromise Nothing™” approach to the global automotive market.
What you'll do
Root Cause Ownership: Lead technical investigations into customer-reported quality concerns and determine validated failure mechanisms using returned components, vehicle data, service findings, and laboratory test results.
Failure Analysis: Perform component inspections, teardown analysis, dimensional measurements, material evaluations, and functional assessments to identify failure origins and contributing factors.
Validation Testing: Develop and execute structured test plans that reproduce field failures, validate hypotheses, and confirm the effectiveness of corrective actions.
Technical Evidence: Build clear, evidence-based technical cases that combine laboratory findings, engineering data, vehicle diagnostics, manufacturing records, supplier information, and field performance data.
Cross-Functional Alignment: Partner with Field Quality, Warranty Engineering, Product Engineering, Reliability, Manufacturing Engineering, Supplier Quality, and Service Operations to move investigations from issue identification through validated resolution.
Process Standards: Create repeatable failure-analysis procedures, test methods, technical documentation, and lessons learned that improve investigation quality and consistency across the laboratory.
What they're looking for
- Escalation Support: Provide technical expertise, investigation findings, and recommended actions for high-priority quality reviews, customer concerns, and emerging issue assessments.
- years of experience in failure analysis, field quality, warranty engineering,: product engineering, reliability engineering, laboratory testing, validation engineering, or a related technical discipline.
- BS degree in Mechanical Engineering, Electrical Engineering, Automotive: Engineering, Materials Engineering, Mechatronics Engineering, or a related technical field.
- Experience leading structured root cause investigations involving mechanical,: electrical, electronic, software-integrated, or electromechanical systems.