The opportunity
Anthropic is scaling rapidly, and the volume of customer payments we receive is scaling with it. We are looking for a Senior Manager, Cash Application to take full ownership of the cash application function within our Invoice to Cash (I2C) organization.
What you'll do
Take full ownership of the global cash application function, including daily: operations, team output, systems, controls, and reporting, and be accountable for its accuracy and timeliness with minimal oversight.
Build a small, high-leverage team designed around exceptions rather than: transaction volume: define the roles, skills, and regional coverage the function needs, hire and onboard specialists and contractors when automation alone cannot close the gap.
Coach, mentor, and manage the performance of Cash Application Specialists and: contractors, setting clear individual productivity and quality targets and growth paths, and develop a team lead who can run the daily operation in your absence.
Build and run the team's operating cadence, including daily work allocation,: queue management, escalation paths, and coverage for close, holidays, and regional time zones.
Own and drive the cash application automation roadmap, covering auto-match: rules, remittance capture and parsing, exception routing, and automated posting to the ERP, with the goal of a largely touchless operation where the team's time goes to exceptions and root causes.
Serve as the day-to-day business owner of the AR automation platform for cash: application, partnering with Finance Systems, Treasury, and the vendor on matching rules, bank and payment-processor feeds, ERP integration, and enhancement requests.
What they're looking for
- + years of progressive experience in cash application, accounts receivable,: GL Accounting, or order-to-cash operations, including several years managing a team, ideally at a B2B SaaS or usage-based billing company growing quickly.
- Experience as the business owner or administrator of an AR automation: platform such as Tesorio, HighRadius, Billtrust, or Growfin, including configuring matching rules and shaping integration design rather than only using the tool.
- Experience with Stripe, Salesforce, and modern billing systems such as Zuora,: and with high-volume payment-processor settlement reconciliation.
- Experience applying cash across multiple legal entities, currencies, and: regions, and working with contractor or offshore team members.
- Working knowledge of SOX controls and audit requirements as they relate to cash and accounts receivable.
- Experience using Claude or other LLM-based tools to remove manual work in a: finance or AR setting, and an interest in helping a team build the same habits.
- Experience building capacity models that show how automation changes the: relationship between transaction volume and headcount, and using them to make the case for automation investment.
- Comfort with ambiguity, a bias toward action, and a willingness to stay close: to the details while building for scale.
