Sr. Staff Global Customer Enablement Program LeadPosted today$171K
The opportunity
The Senior Staff Enablement Program Lead for Global Customer Enablement Partnerships is a strategic, mission-critical leadership role responsible for scaling and accelerating Databricks’ customer enablement business through a global partner ecosystem. This role owns the…
What you'll do
Strategy and Program Design: Drive the multi-year partnership vision and strategy with an opinionated, benchmarked point of view and stretch targets, and develop programs to bring the strategy to life with appropriate architecture and governance.
Global Operating Model and RoE: Establish the global operating model and rules of engagement (RoE) with partner leadership to minimize cross-regional channel conflict (with regional adjustments), and define audit mechanisms and quality metrics for engagement excellence.
Offering, Commercialization and GTM: Own the SKU structure, pricing, and commercial terms for partner products, along with the global GTM framework to drive partner-influenced learners and training revenue.
Partnership Enablement Standardization: Lead end-to-end enablement programs for global partners—including curriculum, certification, and readiness—ensuring flawless execution, adherence to rules of engagement, and consistent high-quality engagements.
Cross-Functional Alignment: Drive internal cross-functional execution across Curriculum and Delivery (offerings development), Legal (contracting), Commercialization (SKU design and investment strategy), Training Operations (revenue recognition and system-of-record tracking) and GTM Enablement.
Regional Support and Alignment: Develop and uplevel the regional partnership resources, setting the capability model and standards they adopt.
What they're looking for
- AI-Forward Scaling: Define and champion how AI is used to scale both Databricks and partnership success across regions.
- Experience: 10+ years leading Global Partner/Channel Management, Partner: Sales, or Education/Training Business Development in a global enterprise software or cloud company.
- P&L and Strategy Ownership: Proven track record owning a global P&L, defining multi-year strategies from ambiguity, and managing an education/enablement book of business, including pricing, SKU creation, and channel incentives aligned to partner profitability and revenue goals.
- Global Program & Operating Expertise: Deep expertise in partnership models (ATPs, GSIs, IP licensing/royalties) and launching global governance, RoE, and partner-led delivery systems (CRM/LMS integration).