The opportunity
ShipMonk isn't just a 3PL — we're the tech-powered growth partner for ecommerce brands, running 12+ owned fulfillment centers across the US, Canada, the UK, and Europe so our merchants can stress less and grow more.
What you'll do
Merchant Launch & Solutions:
Support the analysis of merchant attributes and SKU profiles to determine effective solution(s)
Own the successful design, execution and oversight of merchant launches,: ensuring all operational aspects are thoroughly planned and executed.
Coordinate with cross-functional teams to ensure all merchant launch: requirements are met and any issues are promptly addressed.
Engages directly with prospective merchants on operations requirements and solutions to drive sales.
Define, track, and analyze metrics related to the launch of new merchants.
What they're looking for
- Develop and support the implementation of new service offerings.
- Train and support Operations teams on new merchant solutions and service: offerings, ensuring a smooth transition and effective utilization.
- Develop and implement user-friendly workflows using tools such as Asana,: Slack, Salesforce, and Google-based applications to streamline processes.
- Design and maintain dashboards and reporting tools to provide actionable: insights and support data-driven decision-making.
