The opportunity
ShipMonk isn't just a 3PL — we're the tech-powered growth partner for ecommerce brands, running 12+ owned fulfillment centers across the US, Canada, the UK, and Europe so our merchants can stress less and grow more. The Opportunity ShipMonk is building a dedicated Operations…
What they're looking for
- Design and deliver CI training and capability-building programs for operations leaders and frontline teams.
- Lead change management efforts for major CI initiatives, ensuring sustainable: adoption rather than one-time fixes.
- Serve as the primary interface between the CI function and the Process: Excellence (PE) team, ensuring CI project outcomes are reflected in updated process documentation and governance.
- Feed the PE team with real-world signals from the ops floor: highlighting where documented standards have drifted from practice, where gaps exist, and where new standards are needed.