Sr. Solutions Architect, Customer LakeActive$219K

Databricks
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The opportunity

Marketing teams are stuck between fragmented customer data and martech stacks that copy that data into proprietary silos while customers expect real-time, personalized experiences. Customer Lake , the agentic Customer Data Platform (CDP) built natively into Databricks, changes that equation.

What you'll do

  • Provide technical leadership to guide strategic customers to successful: implementations on customer data and marketing projects, ranging from architectural design to data engineering to identity resolution, audience activation, and agent deployment

  • Collaborate with GTM leadership and account teams to design and execute: high-impact engagement strategies across your territory, driving Customer Lake adoption from initial Customer 360 build-out through full CDP augmentation or replacement.

  • As a trusted advisor, serve as an expert Solutions Architect building: technical credibility with CMOs, heads of marketing technology (MarTech), data engineering leaders, and marketing and analytics teams to drive product adoption and vision.

  • Enable clients at scale through workshops, POC execution, and developing: customer-facing collateral that increases technical knowledge and demonstrates the value of an embedded, agentic CDP architecture.

  • Influence product roadmap by translating field-derived, data-driven insights: into strategic recommendations for Product and Engineering teams.

  • Handle the most complex technical challenges in this product line by acting: as the tier-3 escalation point for the field, ensuring customer success in mission-critical, customer-facing data environments.

What they're looking for

  • Establish and refine the sales qualification and POC intake process, ensuring: well-scoped engagements that maximize customer success and minimize friction for R&D.
  • Build strong relationships with both internal and external business partners,: contributing to broader goals and growth
  • Drive thought leadership through mentoring and knowledge sharing
  • + years in a customer-facing, pre-sales, or consulting role influencing: technical executives, driving high-level customer data and marketing strategy, and product adoption.