Sr. Technical Account ManagerActive$67K–$100K

The opportunity

At Zapier , we build and use automation every day to make work more efficient, creative, and human. So if you’re using AI tools while applying here - that’s great!

What you'll do

  • Our Commitment to Applicants

  • Culture and Values at Zapier

  • Zapier Guide to Remote Work

  • Zapier Code of Conduct

  • Diversity and Inclusivity at Zapier

  • Use customers’ dedicated TAM hours to design, build, and improve automations: tied to meaningful business outcomes.

What they're looking for

  • Translate complex processes into practical workflow architectures covering: data movement, business logic, exception paths, and operational controls.
  • Build alongside customer teams to move high-value use cases from concept to reliable production operation.
  • Review existing automations for reliability, efficiency, maintainability, and effective use of Zapier.
  • Troubleshoot issues across Zapier, APIs, authentication, data formats, and connected applications.