Staff AI Content DesignerNew$116K

HelloFresh
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Hybrid · Toronto, Ontario, CanadaCreative

The opportunity

S'more about the role As a Staff AI Content Designer on our team at HelloFresh, you’ll be instrumental in building the next generation of HelloFresh experiences — from how customers discover us, to how they personalize their plans, manage their subscriptions, and fall in love…

What they're looking for

  • Build content systems that scale: Develop frameworks, modular content patterns, and governance models that help the broader team move faster without sacrificing quality or consistency.
  • Champion voice and standards: Serve as the authority on how HelloFresh speaks to customers, evolving our tone of voice guidelines to account for new interaction models including conversational and AI-generated content.
  • Collaborate cross-functionally: Work closely with UX Research, Product, Design, Engineering, and Data to ground content decisions in customer insight and ship experiences that convert and retain.
  • Support multi-brand execution: Adapt content for HelloFresh's family of brands, ensuring each speaks authentically to its distinct audience.