[US DC] Labor Planning AssociateActive$63K

The opportunity

Factor, a brand of HelloFresh is seeking a Labor Planning Analyst. The Labor Planning team plays a central role in maintaining capacity for Operations and delivering for our customers in a high-growth environment.

What you'll do

  • Work alongside other members of the Planning team to validate labor plans and improve overall accuracy

  • Support all labor management functions by driving enhancements in headcount: planning, attrition curves, scheduling, and cohort balancing based on data.

  • Track progress to and deviations from the plan, assist with problem-solving and root cause analysis

  • Serve as a technical liaison between Planning and Data/Engineering teams to: translate business requirements, resolve escalations and contribute to the continuous improvement of tools and processes

  • Own short-term labor planning to ensure operational sites are set up for: success with staffing needs, optimizing for cost and experience.

  • Advanced Spreadsheet Skills (Excel/Google Sheets): ability to conduct deep dive analysis and complex troubleshooting.

What they're looking for

  • Data Querying & Manipulation (SQL): essential for pulling labor planning data and comparing performance against assumptions.
  • Data Visualization & Reporting (Tableau): required to develop performance scorecards and build reports.
  • Statistical Analysis & Forecasting: ability to understand forecasting and statistical concepts and models (exponential smoothing, variance, MAPE/RMSE, confidence intervals, etc.)
  • Unstructured Data Analysis & Workflow Automation: ability to use Gemini or similar AI tools to summarize information via structured prompts, build mechanisms for data comparison, and integrate data sources.