The opportunity
Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences.
What you'll do
Play an active role in hiring, mentoring and career development of other engineers
Raise the bar for technical standards, performance, reliability, and operational excellence
Identify areas where ML can create value for our customers
Identify the right ML framing of product problems: Working with teammates and Product and Design stakeholders
Conduct exploratory data analysis and research: Deeply understand the problem area
Research and identify the right algorithms and tools: Being pragmatic, but innovating right to the cutting-edge when needed
What they're looking for
- Perform offline evaluation to gather evidence an algorithm will work
- Work with engineers to bring prototypes to production
- Plan, measure & socialize learnings to inform iteration
- Partner deeply with the rest of team, and others, to build excellent ML products
