The opportunity
Flexport is building the future of global fulfillment—and we’re looking for a Staff Program Manager, Strategic Initiatives who wants to be at the center of that transformation. This is not a traditional management role.
What you'll do
Design, standardize, and codify the processes, products, and tools that will: power Flexport’s next generation fulfillment network.
Define operating models that can scale globally, balancing efficiency, cost, speed, and customer experience.
Own initiatives end-to-end: from diagnosing the problem, designing the solution, building prototypes, and driving implementation.
Develop tooling, dashboards, and models directly—leveraging SQL, Python, BI: platforms, and workflow automation.
Use data to uncover bottlenecks, quantify opportunities, and make: recommendations that drive millions in cost savings and unlock new service capabilities.
Build forecasting and scenario planning models to guide long-term network design and capacity planning.
What they're looking for
- Partner with engineering, product, operations, finance, and commercial teams: to align on priorities, build solutions, and scale them across the network.
- Translate operational pain points into product requirements and ensure adoption of new tools and processes.
- Establish and roll out SOPs, reporting cadences, and KPIs that become the backbone of Fulfillment execution.
- Drive governance and accountability around execution, ensuring every site runs on the same playbook.
