The opportunity
A connected Claude is the difference between a general-purpose chatbot and a real coworker. We're building the connected enterprise on three fronts: zero-touch activation, a thriving connector ecosystem, and an enterprise control plane that lets organizations adopt with confidence.
What you'll do
Own connector activation end to end: measure the funnel from discovery to first use to habit, find the biggest drop-offs, and fix them
Build and run experiments on default connectors, in-product suggestions,: connector requests and onboarding flows
Make setup close to zero-touch, building on open standards like Cross App: Access (XAA) and the MCP authorization spec so one approval can turn a connector on for everyone
Improve the connectors people reach for most, like Microsoft 365 and Google: Workspace, so the first experience works and keeps working
Lay platform foundations for the connector ecosystem: reusable building blocks that make every new connector easier to launch, discover and activate
Build out the enterprise control plane: admin controls and governance (domain restrictions, labels, permissions) that help security teams say yes faster instead of blocking rollout
What they're looking for
- Have 8+ years of software engineering experience, ideally with 2+ years at a: Staff or equivalent technical leadership level
- Contributed to or implemented emerging auth standards (IETF OAuth drafts, MCP authorization)
- Experience with data governance or information protection (sensitivity labels, DLP)
- Built admin consoles or policy engines for multi-tenant SaaS
- Run growth experiments on activation funnels
- Built AI products or agent tool integrations (MCP)
- Helped grow a developer or partner ecosystem around a platform