The opportunity
Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
What they're looking for
- Diagnose systemic operational hurdles and champion innovative process: improvements. Exhibit a “Drawing the Owl” mindset by leading technical projects that allow the support organization to operate at a global scale.
- + years of relevant experience with API or enterprise software, including: technical troubleshooting experience.
- Intermediate proficiency in programming languages (such as C#, Java,: JavaScript, Ruby, PHP, Python, or React.js) and REST APIs, including basic experience using REST API tools like Postman.
- Good knowledge of SQL and Data Analysis using analytics tools (such as: Looker, Tableau, CloudZero Dashboard, etc.).