The opportunity
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences…
What you'll do
Own end-to-end research for new incubation areas, from framing the questions to landing the recommendations.
Utilize appropriate qualitative and quantitative methods to deliver fast, actionable insights.
Triangulate across data sources and past learnings to get to the right: signals in an ambiguous, fast-moving space.
Balance speed and rigor: deliver quick reads when the team needs to move, and deeper studies when a decision warrants it, without sacrificing quality.
Partner closely with cross-functional teams including Product, Design,: Business Operations, and Data Science to shape strategy from research insights.
Communicate clearly and persuasively with stakeholders at every level, including senior executives.
What they're looking for
- Develop compelling narratives that make users' needs, pain points, and opportunities impossible to ignore.
- Lead brainstorming sessions and workshops to translate research insights into product decision and strategy.
- + years of research experience, with expertise in both qualitative and quantitative methods.
- Experience with AI tools for user research.
