Strategic Operations Lead, MarketingPosted today$401K–$445K

Hybrid · San FranciscoMarketing

The opportunity

OpenAI’s Marketing team helps translate complex technology, research, and product moments into work that can be understood by audiences around the world. The team brings together creative direction, design, writing, production, strategy, marketing, and regional partners to…

What you'll do

  • Build and run the core Marketing planning system, including annual and: half-year planning, QBRs, roadmap inputs, operating reviews, and executive-ready decision forums.

  • Own the leadership decision process for Marketing's headcount, PID, and: resourcing asks, partnering with Finance, Recruiting, People, finance-ops owners, and functional leaders to make asks explicit, track decisions, and surface tradeoffs.

  • Set the leadership-level budget governance rhythm and use the full Marketing: budget tracker as a decision tool, partnering with the finance-ops owner on forecasting, spend execution, variance analysis, and reporting.

  • Design and operate the Marketing leadership operating system, including staff: agendas, follow-through, internal communications, decision logs, and cross-functional alignment mechanisms.

  • Lead strategic projects that help the Marketing organization scale from 0-1,: including operating-model design, role clarity, launch operations, planning architecture, and executive communication.

  • Create crisp written narratives, recommendations, and operating materials: that help senior leaders make decisions quickly and stay aligned across fast-moving workstreams.

What they're looking for

  • Have 14+ years of relevant experience across strategy and operations,: business operations, Chief of Staff, marketing operations, or related leadership roles in a 0-1 or high-growth environments.
  • Bring top-tier management consulting experience or equivalent strategic: operating experience, with strong structured problem solving and executive communication skills.
  • Have deep experience with planning cycles, QBRs, budget governance, headcount: planning, operating cadences, agency/RFP workflows, and cross-functional program leadership, with clear judgment about when to own a system versus partner with specialist operators.
  • Can translate ambiguous priorities into clear plans, owners, decisions, and: follow-through without creating unnecessary process.