The opportunity
Anthropic's R&D teams depend on a large and fast-growing ecosystem of outside service providers. The biggest and most complex piece of it is Human Data Operations (HDO): vendors that supply the human-generated data, evaluations, and expert feedback our research depends on.
What you'll do
Own the commercial redline for HDO and R&D services agreements (MSAs, SOWs,: order forms, amendments, and renewals), partnering with Legal on legal terms, so deals move quickly while maintaining negotiation posture
Build and maintain the template library for these categories (standard MSA: and SOW templates, pricing exhibits, SLA schedules, and a fallback playbook) so that most deals start on our paper rather than the vendor's
Run the renewal calendar for the portfolio so that no agreement auto-renews: or lapses without a deliberate commercial decision
Keep contract data (rates, volume commitments, SLAs, key dates) current in: our contract and intake systems so obligations are visible and enforceable
Lead pricing and commercial negotiations across the portfolio, from strategy: and deal structure through terms, SLAs, and executive alignment; you will personally run the ones that matter most
Build playbooks and Claude-powered tools for redlining, negotiation prep,: benchmarking, and vendor reporting that raise the throughput and deal quality of the whole team
What they're looking for
- Design pricing structures that fit how R&D actually consumes these services: (per-unit, per-hour, capacity, tiered, and committed-volume models) and that align vendor incentives with quality and throughput
- Build and maintain a competitive bench for every mission-critical category: via RFPs and competitive processes: qualified second sources, contracts structured so volume can move as needed, and flexible pricing constructs
- Track and report savings, cost avoidance, and improved terms for the portfolio
- Own the vendor management cadence for mission-critical vendors: QBRs, scorecards, SLA and quality reporting, and remedies when performance slips