Strategy & Operations Manager - Payments Risk & FraudPosted today

The opportunity

Every day, millions of customer transactions flow through our platform. Our challenge is to make payments effortless for genuine customers while preventing fraud, abuse, and financial loss.

What you'll do

  • Defining our Payments Risk Strategy Own the strategy and roadmap for payment: fraud, promotions abuse, cash risk, and disputes across multiple markets.

  • Identify emerging risks, prioritise investments, and continuously evolve our: controls to protect customers and the business while supporting growth.

  • Driving Commercial Performance: Own the key business metrics that matter, including: Fraud losses

  • Chargeback rates

  • Payment approval rates

  • Promotions efficiency

What they're looking for

  • Recovery rates
  • False positive rates
  • Building Data-Driven Solutions Use data to understand fraud trends, uncover: new opportunities, and measure impact.
  • Partner closely with Data Science to improve fraud models, optimise decisioning, and reduce false positives.