The opportunity
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
What you'll do
Strategic Decision-Making: Partner with executive leadership to define, model, and execute high-impact business strategies across messaging, voice, and AI communications ecosystems.
Cross-Functional Leadership: Drive end-to-end alignment across Carrier Relations, Product, Operations, Finance, Legal, and GTM teams to achieve core company goals.
End-to-End Ownership: Take full accountability for VP-level strategic goals, delivering mission-critical projects on schedule while optimizing customer experience.
Executive Communication: Synthesize complex technical and strategic data into concise executive presentations, strategic memos, and board-level reporting.
Data-Driven Modeling: Perform data analysis and build quantitative models to solve complex, unstructured business challenges under tight timelines.
Domain Expert: Lead as the Subject Matter Expert for global connectivity initiatives, advising executive leadership and driving results across reach, quality, and profitability. Prior expertise isn't required to apply – just a commitment to learn.
What they're looking for
- years of experience in strategy, operations, management consulting, product, or growth roles.
- Exceptional ability to synthesize complex technical, operational, and: financial data into concise written memos and executive presentations that drive rapid decision-making.
- Proven ability to build relationships and drive alignment across Product,: Sales, Operations, and Finance across individual contributors to VP levels.
- Proven ability to think critically and apply structured problem-solving techniques to unfamiliar challenges.