The opportunity
Are you passionate about delivering exceptional customer service and leading a dynamic team in a premium retail environment? We’re looking for an enthusiastic Supervisor to join the team at one of our Premium Samsung sites.
What you'll do
Leading Exceptional Service & Teamwork
Generate positive experiences for customers and staff alike.
Maintain exceptional service standards.
Lead and develop floor staff, fostering training and progression.
Supporting the control and accountability of team key performance indicators.
Create a supportive, honest, and dedicated work environment.
What they're looking for
- Inspire the team with passion for the Stellar and Samsung brands.
- Develop service standards using training tools and action plans.
- Support the Experience Clienteling Manager with CRM systems, VIP visits and B2B opportunities.
- Embrace Stellar values: Own it, Work Smart, Be-Can-Do and Stay Curious
