Support EngineerActive$87K–$115K

Hybrid · New York, NYCustomer Support

The opportunity

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more.

What they're looking for

  • Maintain FOB office environments to ensure they are always in excellent working order.
  • Initiate tracking of potential business blocking issues and partner with: engineering teams to drive to full resolution.
  • Go beyond the quick fix: conduct thorough root cause analysis and implement solutions that prevent recurrence.
  • Apply a proactive troubleshooting mindset to identify systemic issues before they affect users at scale.