Systems Software Engineer, Management PlaneActive$266K–$445K

The opportunity

OpenAI’s Hardware organization develops AI-native silicon and system-level solutions for the unique demands of advanced AI workloads. Building on efforts like Jalapeño, the team is developing future generations of AI-native silicon and tightly integrated systems to power the next generation of frontier models.

What you'll do

  • Design, develop, and maintain low-level firmware and system software for: first-party AI hardware manageability, including BMC software, Redfish services, gNMI telemetry, firmware update and recovery flows, BIOS/UEFI interactions, platform drivers, and hardware diagnostics.

  • Own integration and acceptance of partner and vendor software releases,: including requirements, code and artifact review, reproducible builds, CI, regression monitoring, version tracking, acceptance criteria, and launch-readiness evidence.

  • Build and maintain automation and CI infra for testing and managing systems in our lab

  • Define and debug hardware management protocols across accelerators, host: systems, management controllers, firmware, and platform services, including interfaces such as I2C, SMBus, PMBus, PCIe, Ethernet, GPIO, UART, and JTAG.

  • Build system health monitoring, telemetry, remote diagnostics, and recovery: paths that make hardware failures diagnosable in the lab, at manufacturing partners, and in production data centers.

  • Develop validation and test automation for board bring-up, rack bring-up,: qualification, manufacturing readiness, deployment readiness, and long-term reliability.

What they're looking for

  • Convert engineering releases into manufacturing-ready software recipes: images, versions, logs, limits, remediation mapping, provisioning hooks, secure artifact handling, and traceable data export.
  • Debug complex production issues spanning hardware signals, BMC firmware,: BIOS/UEFI, kernel drivers, platform services, network topology, PCIe behavior, power, thermals, boot, provisioning, and manufacturing test.
  • Partner with hardware, firmware, security, networking, infrastructure,: manufacturing, operations, and external engineering teams to define software contracts, unblock bring-up, and drive issues to closure.
  • Produce durable architecture notes, runbooks, validation records, and: decision documents that help OpenAI and partner teams reproduce, operate, and improve the platform.