The opportunity
At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff — payroll, health insurance, 401(k)s, and HR — so owners can focus on their craft and their customers.
What you'll do
Agile Capability Framework & Taxonomy: Define the product roadmap for our capability framework, managing it as a live product that evolves based on user needs, performance data, and business strategy across individual contributor and leadership tracks, explicitly embedding AI-native competencies.
Collaborative Learning Experience Design & Agile Delivery: Partner directly with content designers to co-create, build, and ship blended learning experiences, using iterative development cycles to continuously improve and scale solutions in response to evolving business needs.
Modular Enablement Strategy: Establish the strategic vision for core enablement programs using a hub-and-spoke model, collaborating with curriculum designers and content leads to scale blended learning experiences.
Modular Architecture & Content Governance: Own the architectural design for modular content and automated governance, establishing standards for chunking, tagging, and dynamically updating learning objects as source material or business needs evolve.
Cross-Functional Data Validation & Prioritization: Partner closely with HR business partners and executive stakeholders to analyze skill data, validate capabilities, and align learning investments with core business goals.
Tech-Forward & Workflow Integration: Collaborate with People Technology teams to write functional and technical requirements for the capability engine, productizing learning experiences natively within HR tech platforms and daily workflows.
What they're looking for
- Enterprise Advisory & Capability Translation: Partner directly with executive and business leaders across the enterprise to proactively diagnose emerging capability needs, translating complex operational priorities into clear, accessible training and actionable guidance.
- Typically 8+ years of progressive experience in Talent Development, Learning: Architecture, Technical Instructional Design, or Organizational Design, with a track record of building foundational programs from scratch.
- Ability to establish vision, guide strategic policy development, and: architect agile solutions in real time amidst shifting business landscapes.
- Strong strategic judgment and cross-functional fluency, with proven ability: to partner with HR business partners and executive leaders to translate complex organizational data into clear capability priorities.
