The opportunity
Working pattern: Onsite | 30 hours per week (Shift rotation)
What you'll do
Lead shift operations by effectively prioritising tasks and delegating to the: team to meet all company performance goals.
Supervise compliance and safety by coaching the team on standard operating: procedures (SOPs) and conducting essential H&S checks.
Optimise the dispatch process to ensure accurate order handling for riders: and a seamless experience for our restaurant partners.
Drive site standards by maintaining high levels of food safety and ensuring a: clean, organised, and professional environment.
Manage team performance through accurate timekeeping oversight and fostering: a positive, cooperative culture on every shift.
Proven leadership ability , with experience training others and the confidence to run shifts independently.
What they're looking for
- Strong hands-on mentality and the ability to thrive in a high-pressure, fast-paced operational environment.
- Excellent communication skills , including proficiency in written and spoken: English to coordinate with riders, partners, and stakeholders.
- A results-oriented mindset with a track record of consistently meeting or exceeding KPI targets.
- Commitment to excellence , ensuring all tasks are completed in a safe, legal, and compliant manner.
